General•Didn't work

  • My maximum bid for the item that I was trying to bid (which stood at 99 cents) was 15.96, the auction ended with a winning bid of $1.04 by someone else. I am extremely disappointed go snipe didn't bid on this item like it was supposed to. What went wrong? I was reading other discussion topics and yes, it does say "expired" under the Time Left tab and on Status it says "error" What the crap! :( This sucks

  • Hi,

    eBay recently changed the HTML structure on their web site and we think this may have been the problem (there have been a few misplaced bids in the past day or so). We've implemented a fix and believe the problem should be solved.

    Please email us at info@gosnipe.com so we can confirm your bid was the one placed today in error, thanks.

  • Aw shucks. Thanks for the swift reply!

  • Hi there

    I had an issue too - the snipe didn't happen and I lost the auction. No great shales but a pity. Wondering if I'd done something wrong or if it's a glitch. The little box that comes up - I simply put the figure and not a currency sign as well - would that be it?

    Thanks :-)

  • We actually just added another bidding server today (ironically for more reliable bid placement!) and there were about 10 bids that were not placed during this integration - looks like yours was one of them!

    We apologize for this - give it another shot, you should be good to go!

  • 3 months later and I still have this problem. Only been using the site for about a week and have had this happen twice. Disappointing.

  • Please contact us with the bid information/item you were sniping - we don't see any recent failures within the system.

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